Using Safe Mode to determine a basic source of a problem:The choices: If a newly added device or a changed driver is causing problems, you can use safe mode to remove the device or reverse the change. If a symptom does not reappear when you start in safe mode, you can eliminate the default settings and minimum device drivers as possible causes.
Select the Safe Mode option when the Windows Advanced Options menu appears, and then press ENTER. Restart your computer and start pressing the F8 key on your keyboard. Diagnosing a problem using Safe Mode> give this a try: You have not done any disc cleanups, deleted temporary internet files, history and Cookies, run the Error Check or defragged- ever?Ģ. Let me know if you need the log and I'll have to either do a screen capture or figure out another way. I cannot figure out how to copy and paste the log from Mcafee. I ran the McAfee scan and nothing was found. Once it starts up and IE starts, surfing isn't really slow. There is one other comp on the network and it's running just fine.ĥ. When I run it in safe mode, the black screen never appears.Ĥ. It seems like it's a screen saver, but it's not - the computer gets locked up and the only way out is to restart it. The screen has nothing on it - it is completely black. 
The black screen comes up at different times - usually when I run a scan or try and download items from the internet, e.g windows update. No maintenance has been done other than the steps outlined in the 8 steps post.Ģ.
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